FAQ’s from TheatreCraft 2012…
Hopefully this page answered most of your queries but if not please send us an email.
The most important thing to know is that TheatreCraft 2012 runs from 9am to 3.30 on Friday 30th November at the Royal Opera House, Covent Garden, London. If you can, please bring along one of your booking emails so we can admit you as quickly as possible.
When do I need to get there?
Theatrecraft runs from 9am until 3.30pm – there will be plenty of activity going on all day and the chance to book into extra workshops and explore the Marketplace so we think you’ll want to spend as much time here as possible. However, it’s important you arrive in good time to register, pick up your programme and goody-bag and get to your first workshop.
The legendary theatre director, Michael Grandage, will launch TheatreCraft 2012 at 9am – if you can be there, this is one part of the day you don’t want to miss!
What do I need to bring?
Well, technically, nothing – just yourself and your enthusiasm.
If you’re booked into an “Ask the Experts” session you might want to bring along a CV or portfolio, depending on your area of interest. It’s not compulsory, though, it’ll just help your expert know more about you.
IMPORTANT: To make the day go as smoothly as possible please bring one of your booking emails or the itinerary email we sent you the day before the event. This will mean we can register you on the door and you can throw yourself into the day as quickly as possible.
I don’t have access to a printer / I’m all about saving trees.
Glad to hear it – you can also show us one of the emails on your phone – to save time just have the QR code displayed.
What’s a QR code?
It’s at the bottom of most of the emails we send you. It looks a bit like this:
I don’t have a smart phone or access to a printer.
No worries – just head over to the registration desk and tell us your name and email address and we’ll check you in.
Why do I have to check-in anyway?
We try to make as many spare places available for workshops as possible – if you don’t check-in we don’t know you’re here and might release your workshop place.
I’ve changed my mind about my workshops
That’s fine – you can continue to make changes to your bookings until 30 minutes before each workshop starts. You can either log-on to the website or visit the registration desk where they can sort you out.
Can I book more workshops?
Yes – subject to availability. Each attendee has been able to book up to two workshops in advance. We will lift that restriction on the day so you can take advantage of some extra workshops. Please be aware that demand is high, though, so you may not be able to get into everything you want.
Can I change my Ask the Experts Session?
That’s more tricky. By all means go and visit the team on the Paul Hamlyn Hall balcony but please be aware that most “Ask the Expert” sessions have been pre-booked so availability is limited and, if you drop out of a pre-booked session you may be wasting a great opportunity.
I wasn’t able to pre-book an ‘Ask the Experts’ session – What do I do?
Don’t despair – Ask the Experts sessions at 12.30pm, 12.45pm and 1pm were not pre-bookable and are available on a first-come-first-served basis. Check your brochure for the areas covered and visit the Ask The Experts team on the Paul Hamlyn Hall balcony.
It may be worth popping by at other times of the day in case some naughty people haven’t turned up. If we can possibly fit you in – we’ll do out best.
Something’s come up – I can’t make it! What am I to do?
These things happen. If you have the opportunity, please log into the TheatreCraft website and cancel your bookings so we can ensure they are available to other attendees.
Can I bring a friend?
By all means – the more the merrier. However, we can’t guarantee they’ll be able to attend all the same sessions as you. Encourage your friend to visit the website in advance or talk to the registration desk and we’ll arrange workshop bookings for them.
I haven’t pre-booked – can I just turn up?
Yep, if you’re aged 17 to 25 we’ll be delighted to see you. Workshop availability may be limited but there’s so much going on that you’re sure to find something interesting to do and the Marketplace is open all day and packed with useful people and organisations. If you havn’t pre-booked, just head straight to the registration desk to register and plan your day.
I have more questions! Answer my questions!
Why certainly – drop us a line at email@example.com and we’ll get back to you as soon as possible.
Have a great TheatreCraft 2012!